The law and your well

If you have a well on your property, you are responsible for it.

You must follow specific rules for maintaining and, if necessary, abandoning a well to help protect the safety of your water and the groundwater resource.

If you are considering constructing a new well on your property, or you need to upgrade your well, there are rules that a person constructing the well must follow to help protect your water.

Types of activities

The law sets out minimum rules for:

  • licensing individuals and companies who construct a well
  • choosing a location for a new well
  • constructing a well
  • maintaining a well
  • abandoning a well (plugging and sealing it)
  • reporting well activities (for exmaple, completing and submitting well records)

Types of wells

The law covers all wells, including:

  • private, residential and domestic wells
  • agricultural, commercial and industrial wells
  • municipal, communal and public wells
  • test holes and dewatering wells

Source law

You can find the most up-to-date version of the legislation and regulation about well licensing, construction, maintenance, abandonment, reporting and documentation at:

Hire a licensed well contractor

If you don’t have the expertise to build or maintain a well, you should hire an expert to do it for you to make sure you meet all applicable legal requirements.

There are many potential serious dangers when working on wells, such as:

  • falling into a well
  • exposure to explosive gases
  • the risk of electrocution

Improper construction is also a well water contamination risk. For these reasons you should hire a licensed well contractor when you are building, repairing, modifying or abandoning a well.

Find a contractor

Well contractors must:

  • be licensed
  • use licensed well technicians who have the proper class of licence for the work to be done

Licensed contractors are required to use licensed well technicians who have the proper class of licence to conduct or supervise any work being done on your well. Ask to see the licences of your well contractor and well technician (for example, driller, digger or pump installer) before they begin work on your well.

Visit the online directory to find a licensed contractor in your area.

Well owner information package

If you are having a well constructed or repaired – or when a pump is installed in an existing well – the person you hire to do the work is required to give you a well owner information package to assist with properly maintaining and abandoning your well.

The package summarizes important information about wells found on this page.

Siting a new well

When choosing a location for a new well, the person constructing the well must ensure it is:

  • a minimum distance from any nearby sewage systems and other existing sources of contaminants
  • at a higher elevation than the immediate surrounding area
  • accessible for:
    • treatment
    • cleaning
    • repair
    • testing
    • inspection
    • visual examination

Keep away from property lines

A new well should be kept a minimum separation distance away from all property lines because you can’t control what happens on adjacent properties. The appropriate minimum setback distance will be dependent on:

  • the type of well (for example, deep drilled or shallow dug)
  • geologic conditions encountered (for example, soils and bedrock)

Remember this is a minimum — the safe distance for your well may be much greater.

When to hire a professional geoscientist or engineer

A professional geoscientist or professional engineer should be hired to locate the well when the geology poses difficulties or contamination exist on the property (for example, set in highly fractured bedrock with thin soil).

When these rules don’t apply

These rules for siting do not apply if the well is:

Constructing a new well

Rules when making a new well

When making a new well the person constructing the well must follow specific rules for:

  • keeping field notes and, where applicable, a log of the overburden and bedrock, during the construction of a well
  • ensuring a minimum depth of the well
  • ensuring minimum casing and well screen
  • sealing the casing into the ground
  • placing control devices on flowing wells

Rules when completing a new well

When completing a new well, the person constructing the well must follow specific rules for:

  • cleaning and developing the well after constructing the hole
  • disinfecting the well
  • covering or capping the well
  • ensuring proper surface drainage to prevent ponding near the well
  • properly installing clean equipment in the well
  • testing the yield of the well

Rules when reporting a new well

When reporting a new well, the person constructing the well must follow specific rules for:

  • notifying the well owner of natural gas and mineralized water when encountered
  • reporting natural gas to the ministry when encountered
  • tagging the well
  • completing and submitting a well record for the well
  • providing the well purchaser with an information package on wells

If your well needs to be upgraded or repaired, the person constructing the well may have to meet some of these construction rules.

Flowing wells

If a well overflows while under construction, the person constructing the well must ensure the flowing well is built so that a device can be installed in or on the well for:

  • controlling the discharge of water
  • stopping the discharge of water
  • withstanding the freezing of water

Contracts between well purchasers and well contractors make the contractor responsible for any additional costs of complying with the requirements for controlling or abandoning a flowing well, unless a written contract specifically releases the contractor from these costs.

Maintaining and repairing a well

A poorly maintained or constructed well can result in a bacterial or chemical contamination of the well water, the groundwater or the natural environment.

As a well owner, you are required to protect your well water — and the groundwater — from contamination. This includes preventing surface water (for example, rainfall runoff) or other foreign materials from entering the well.

The following tips will help you protect your well:

  • Test the quality of your well water regularly — at least 3 times a year, including every spring and fall and more often if poor water quality is suspected.
  • Look for changes in the water’s appearance (for example, colour, taste, odour).
  • Keep surface water and foreign materials (for example, insects and mice) from entering the well by securing the well cap in place and checking your well regularly for signs of rust and wear, cracks, holes or gaps in the well’s structure.
  • If materials get in your well, safely remove them.
  • Keep ponded water, vehicles, pet waste, salt and fertilizer away from the well.
  • Make sure the ground around your well slopes away from your well.
  • Ensure the well is accessible for future repairs and maintain the minimum above ground height (typically 40 cm above the surface).
  • Check for and identify abnormal sounds — they could indicate wear on the well’s pump, waterlines or electrical cables or other issues.
  • Check the pump’s efficiency — if the pump is continually running or losing pressure, it may be a sign of a crack or hole in the waterlines.
  • Ensure your septic tank system works and is pumped out regularly to prevent contamination of your well water.

Test the quality of your well water

Find information about testing the quality of your well water:

Public Health Ontario

Public Health Ontario well water testing to request a private drinking water sample collection kit for free bacterial testing.

Licensed laboratories

List of licensed laboratories to find a laboratory for chemical testing. Laboratories charge a fee for this service.

Inspecting your well can be dangerous work. If you are not familiar with wells, hire an experienced and licensed contractor.

When to abandon a well

As a well owner, you must plug and seal a well that is not being:

  • used as a well
  • maintained for future use as a well

A well purchaser must immediately abandon a new well if it is dry, unless you, as a residential landowner, agree in writing to maintain the well for future use as a well.

If construction is discontinued before your new well is completed, the person constructing the well must immediately abandon the new well.

Unless you have received written consent from the wells program director, you must properly abandon (plug and seal) your well if it:

  • produces mineralized water
  • produces water that is not potable, and you do not contact the local medical officer of health, or you did not follow the advice of the local medical officer of health
  • contains natural gas or other gas and you do not take steps to manage the gas to prevent a hazard
  • permits any movement of natural gas, contaminants or other materials that may impair the groundwater, and you do not take steps to correct the problem
  • isn’t constructed or sited using the materials or methods required by the law and you have not taken steps to correct the problem or the steps you have taken failed.

Exemptions

Exemptions from the requirements to have received written consent from the director to not abandon your well include:

  • test holes and dewatering wells that produce water that is either mineralized or not potable
  • wells used for agriculture but not for human drinking water.

How to abandon a well

To properly abandon an existing well, the well owner must ensure the person who does the work follows the 9 steps outlined in section 21.1 of the Wells Regulation.

An unused or improperly abandoned well that hasn’t been properly filled and sealed may:

  • pose health and safety problems for animals and people, especially children
  • contaminate the groundwater
  • impact the water quality in your neighbour’s well

Because of the dangers that may be encountered, it is strongly recommended an individual landowner hire a licensed well contractor to plug and seal the well. 

You must complete and send a well record to the ministry. Have your licensed well contractor assist you in completing and submitting the well record form.

Well records

A well record is usually required when:

  • a new well is constructed
  • an existing well is altered or repaired, except for a minor alteration or pump installation
  • an existing well is properly abandoned

Construct, alter or repair your well

If you hire a well contractor to construct, alter or repair your well, ask them to:

  • give you a copy of the well record
  • submit the well record to the ministry
  • confirm when it has been submitted

If you hire a well contractor to construct a new well, they must:

  • give you a copy of the well record within 14 days of completing the well’s structural stage
  • submit the well record to the ministry within 30 days.

Abandoned well

If an existing well is being abandoned, you are responsible for making sure a well record is submitted to the ministry. Ask the licensed well contractor doing the work to complete and submit the well record for you and to give you a copy for your records.

Keeping records

Keep your copy of the well record in a safe place. You may need it if your well is serviced, repaired or abandoned in the future.

If you need a copy of a well record, use the well record map.

Contact the Wells Help Desk

Contact the Wells Help Desk if you need help with:

  • well records
  • well tags
  • general questions about wells

Find mailing, telephone and email contact information.